1 reviews | Active since Nov 2020
No Help... Disgusted
I ordered fiber on the 12th of July.
I later moved into my new apartment and realized there was already a box installed to my wall so I tried contacting you to update you on that matter and get direction with regards to my order ( order number X***)
I tried logging a quiry on your Mweb online portal- that didn't work because for some reason your option to select the type of quiry is not even clicking on a mobile phone.. So I can't submit it
I tried calling.
I got sent to a different department that would be able to help me, I waited. Again!
The department my call was reffered told me again she will transfer my call to the correct department.
Wow she only gave me the self service tracking options.. And the call dropped???
I want to speak to someone who knows something and clearly it's not with mweb.
Cancel my Order!
