1 reviews | Active since May 2016
NO fibre and no support or effort to fix the fibre, yet they debit your account
mweb promises free router and setup and installation.
you get sent the router via a courier, you have to set it up yourself. then they disable the line before you can install it and they take your money with a debit order. when trying to get support you may as well ask zuma to pay back the money...
Go with anyone other than mweb, you cant do worse...
Good morning Albert
Thank you for taking the time to bring this matter to our attention.
We're really sorry to read of the experience you have had to ensure and would like to assist in getting it resolved for you.
As discussed with our client service representative, this matter has been addressed and brought to the attention of the relevant persons.
The team will be following up on what has transpired thus far and will remain in contact with you going forward, until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Good morning Albert
Thank you for taking the time to bring this matter to our attention.
We're really sorry to read of the experience you have had to ensure and would like to assist in getting it resolved for you.
As discussed with our client service representative, this matter has been addressed and brought to the attention of the relevant persons.
The team will be following up on what has transpired thus far and will remain in contact with you going forward, until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services