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On Thursday 16th April phoned Mweb to complain about download speed that I was getting , I was promised up to 2 meg connection speed and only getting 0,5 to 0.65 connection speed , muself and technician did all the tests and the Telkom line test was 1.8megs so it is not telkom line fault . The technician then made a appointment for me to be contacted at 11h00 on Friday the 17th April after he escalated the problem, he told me that, that section was fully booked and made a fixed appointment for someone to phone me at 11h00 on Friday the 17th April. <br> It is now Sunday morning 19th April 09h15 and still not a word from Mweb and I am now paying for a service that I am not recieving and getting help from technical department, this is also a new account