EL
Eben L
1 reviews | Active since Aug 2009
25 May 2015, 14:33
No e-mail service for langer than 8 hours
For the past 8 hours we cannot access to e-mails sent to my business. If you phone the helpdesk -NO-one respond and you only listen to all their electronic voices for hours!!!! Please Mweb - my business cannot be functional without receiving emails!!!! Please come back to me!!! Tollie Louw Cell ***
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Mweb's replyOfficial
25 May 2015, 15:06Hello tollie,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, he explained that we are experiencing a mail related outage which our engineers are investigating.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, he explained that we are experiencing a mail related outage which our engineers are investigating.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Mweb's reply25 May 2015, 15:06
Official
Hello tollie,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, he explained that we are experiencing a mail related outage which our engineers are investigating.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, he explained that we are experiencing a mail related outage which our engineers are investigating.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services