GM
Gilbert M
1 reviews | Active since Feb 2014
30 Jan 2015, 10:37
No delivery but still billed for wifi
Hello Peter,<br> I ordered mweb wifi router online which was promised to be delivered in 5days, the later received email that they out of stock and will delivery soon as they receive stock and few days later received email with a billing statement for a product they have not even delivered. Today is 30th and I still have not received the product and am expected to pay for services not delivered
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Mweb's replyOfficial
30 Jan 2015, 11:59Hello gilbenzo,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply30 Jan 2015, 11:59
Official
Hello gilbenzo,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services