PK
Patrick K
1 reviews | Active since Aug 2015
17 Mar 2016, 09:02
no deliver
I ordered a simcard from Mweb was sent an sms on 8 march 16 informing me its out for delivery.Today its 17th and still no delivery.When I call I'm told the ten working days are not over.Remember I'm paying 120 rands for delivery even our terrible post office could have delivered within 4 days through Speed Service.Mweb is very arrogant but I'm not suprised.
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Mweb's replyOfficial
17 Mar 2016, 13:25Hello ptkatisi,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply17 Mar 2016, 13:25
Official
Hello ptkatisi,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,