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wesley R

1 reviews | Active since Apr 2015

01 Apr 2015, 13:55

NO CUSTOMER SUPPORT!! EXPENSIVE USELESS CALL CENTR

i HAVE BOUGHT ONLINE HOSTING FROM MWEB <br> MY COMPANY RELIES ON THE CUSTOM EMAIL ADDRESS I WAS SUPP**** WITH. AFTER SETTING EVERYTHING UP MY ADDRESS IS NOT RECEIVING EMAILS. AFTER SPENDING R300 WORTH OF AIRTIME ON SPEAKING TO TECHNICIANS THEY ESCALATED THE ISSUE AND PROMISED TO CONTACT ME WITHIN 24 HOURS. ITS BEEN MORE THAN THAT AND STILL NOTHING!!! NOT EVEN TO JUST INFORM ME THAT THEY ARE WORKING ON IT.

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Replies (1)
Mweb
Mweb's reply01 Apr 2015, 16:38
Official
Hello disasterpieceyt,

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,