No Customer services Mweb

Poor customer service. I was billed the wrong amount this last month. Spoke to someone in billing and was told yes they did double charge me for an annual amount that was paid in November. I ask if they could fix it and send me the correct billing. They said I will have to pay the incorrect amount and then be refunded at a later stage. I told them I don't have extra funds and only have enough for the debit order. (Which bounced because of their mistake. Which costs me R50 on top of that.) I was then transferred to another person who I had to explain the whole problem again to, who proceeded to cut the call. I phoned back again and was left on hold for another 30mins. Now all my accounts are suspended because of their billing error. I have had my personal accounts with Mweb for over 20 years and decided to move my business account for an American company to a South African company and this is how I am treated. I never had problems with the American company. Mweb is now refusing to fix the billing. I think it's might be in my best interest to move my four accounts to GoDaddy and not have these problems. Shame on you Mweb.