NO CUSTOMER SERVICE AT ALL....NADA...ZIP.....ZERO.....NIL....NOTHING

WHY CAN'T I GIVE ZERO STARS?

Firstly, I am DISGUSTED by the AWFUL service! All I need to do is change the DATE of my debit order but I have been on a call to the billing department for 14 minutes WAITING AND WAITING with no answer! This is ludicrous! Who is running this show?THERE IS NO CUSTOMER SERVICE EMAIL ADDRESS and the self service portal HAS NO OPTION to change the debit order date. I am now the 60th Caller in line for the TECHNICAL department because I thought that getting through to the technical department might be faster. There is no contact call centre, there is no contact email address, the self service portal doesn't give me this option so HOW THE HELL am I supposed to change anything?!!!!! And then, when you don't get your payment at the end of the month, you will be quick to cut my wifi off. SO MUCH EFFORT I'VE GONE THROUGH NOW. 1 HOUR OF MY TIME WASTED USELESS!! This is BAD...this is worse than my experience with TELKOM. At least I could speak to a human being and get things done

GET BACK TO ME ASAP OR I WILL HAPPILY MOVE MY BUSINESS ELSEWHERE. The only reason you STILL have my business is because I'm about to sell my house so it doesn't make sense to sign up with someone new.