KA
Khalil A
1 reviews | Active since Jan 2020
27 Aug 2026, 15:01
No customer care. They will waste your days and weeks and not care.
This company suppose to get back to me over three weeks to cancell my order. Its IMPOSSIBLE TO GET ANYONE TO ASSIST. YOU WILL WAIST OVER 20 HOURS OF YOUR TIME WITHOUT MOVING AN INCH. They are cruel to customers. Its deliberate and they FONT CARE ABOUT YOU. Everything they say is dishonored. Just horrified at this company.
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Mweb's replyOfficial
27 Aug 2026, 15:34Hello Khalil
We understand how frustrating this has been, especially after waiting more than three weeks for your cancellation to be addressed. You shouldn’t have to spend hours trying to get a straightforward request actioned.
We understand how frustrating this has been, especially after waiting more than three weeks for your cancellation to be addressed. You shouldn’t have to spend hours trying to get a straightforward request actioned.
We can see that our Retentions team was previously in touch with you regarding the cancellation. To help move this forward, we’ve flagged your account with the team for review and asked them to contact you directly with an update on the cancellation and the next steps.
We appreciate you bringing this back to our attention. We’ll do our best to ensure the matter is properly followed through.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply27 Aug 2026, 15:34
Official
Hello Khalil
We understand how frustrating this has been, especially after waiting more than three weeks for your cancellation to be addressed. You shouldn’t have to spend hours trying to get a straightforward request actioned.
We understand how frustrating this has been, especially after waiting more than three weeks for your cancellation to be addressed. You shouldn’t have to spend hours trying to get a straightforward request actioned.
We can see that our Retentions team was previously in touch with you regarding the cancellation. To help move this forward, we’ve flagged your account with the team for review and asked them to contact you directly with an update on the cancellation and the next steps.
We appreciate you bringing this back to our attention. We’ll do our best to ensure the matter is properly followed through.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team