NO CUSTOMER CARE CONTACT AVAILABLE AT MWEB

I was very happy with the service I received from MWEB other than the small quibble that when one stays on the line to rate the service it doesn't work and the "voice" simply goes on asking one to press a button - until one gives up. That is a small complaint. MWEB has changed the internet web face in such a way that it is now impossible to see how much data one has available. One can monitor ones daily usage but MWEB no longer shows the very useful round ring on which ones data supply used to display. To add insult to injury, MWEB no longer advises when one has reached ones booster cap. [They do still advise one when one has reached one's subscription cap though]. There is no customer care number or email address and no way to contact anyone at MWEB with complaints, feedback or suggestions. One has the option of speaking to personnel in their call centres: technical, sales, marketing - but not anyone who is in management. Not one of them is able to assist - other than listening to the problem and explaining that MWEB has "moved forward" with the customer interface and I was told there is no way that any one customer's complaint will make any difference. In effect, MWEB seemingly does not know or care what customers are wrestling with or approving of. I wonder whether anyone is able to suggest how one can communicate with anyone who is in charge at MWEB.