No communication, no fibre service despite taking payment for the month

My fiber connection speed is extremely slow. I’m unable to reach MWEB as the call center numbers are all not accepting calls. There is no email address to use, and logging in to my account on their web page (via a 3G connection when I pay over R1000 a month for fibre!) let me leave a message. Given the lack of response to other twitter etc posts, I’m not holding my breath.

If they don’t communicate they will go out of business due to losing business, that is, of course, if they are still actually in business. It’s very hard to tell if they are.

Needless to say, I am highly unimpressed by the complete lack of communication.