rD
rosalind D
1 reviews | Active since Mar 2009
19 Feb 2016, 06:52
No assistance from Technical Dept
I have a problem with my email as I can not send any emails. I phoned the technical dept on the 11/2/2016 and after holding for a considerable time the call was dropped. I have emailed and all the communication I have received has not provided any assistance in resolving my problem. Now I am told to phone the Technical Dept.I am going around in circles...I need to be able to send emails
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Mweb's replyOfficial
19 Feb 2016, 12:54Hello unhap2,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply19 Feb 2016, 12:54
Official
Hello unhap2,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,