No assistance!!!

<p>After all the major storms in Johannesburg at the moment I completely understand that there could be "temporary" connectivity issues conserving my mweb adsl line...as I type this I have been on hold with mweb for 1 hour and 34 minutes! I contacted them early yesterday and I was reassured that this was just a temporary disconnection and it would be solved soon, however the listing of names that have been experiencing connection difficulties didn't even mention my area? I accepted that it is not in their control and left it for the day. Since iv been on hold for so long not even able to speak to a consultant has sparked my aggravation! I've been paying for a service that is never 100% working...after this experience I'll definitely be switching and I'll be sure to advise everyone I know to do the same...</p>