Aj
Andrew jones-phillipson
1 reviews | Active since Jun 2010
10 Oct 2016, 12:05
No answer farm MWEB call centre
<p>I have tried for 4 days to get hold of MWeb on ********** 000</p> <p>after a very long process of trying to get to the correct division to deal with the query the call rang on all occasions for over 5 minutes after which I ended the call This is terrible service. </p>
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
10 Oct 2016, 15:20Good day Andrew
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, we have sms'd you your password for you to test with. We will contact you tomorrow to confirm if that had helped or not.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Oct 2016, 15:20
Official
Good day Andrew
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, we have sms'd you your password for you to test with. We will contact you tomorrow to confirm if that had helped or not.
Kind regards
MWEB Client Services
Best regards,
Mweb's replyOfficial
11 Oct 2016, 14:14Good day Andrew
This is just to confirm that you have been contacted to follow up on your query and you confirmed that you query has since been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Oct 2016, 14:14
Official
Good day Andrew
This is just to confirm that you have been contacted to follow up on your query and you confirmed that you query has since been resolved.
Kind regards
MWEB Client Services
Best regards,