KJ
Karen J
1 reviews | Active since Jul 2018
10 Sept 2026, 10:39
No agents available
Been on the phone waiting for an agent to answer to reconnect my wifi for two hours. The online system also doesn't work. This is obviously another BEE run business
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Replies (1)
Mweb's replyOfficial
10 Sept 2026, 10:59Hi Karen,
We understand how frustrating it is to spend two hours waiting for assistance, especially when you’re trying to get your WiFi reconnected and the online system isn’t working either.We’d like to assist with the reconnection issue and look into what’s preventing the service from being restored. Please send us a private message with the email address or cellphone number linked to your Mweb account so we can review the matter and assist further.Kind regards,
The Mweb Team
We understand how frustrating it is to spend two hours waiting for assistance, especially when you’re trying to get your WiFi reconnected and the online system isn’t working either.We’d like to assist with the reconnection issue and look into what’s preventing the service from being restored. Please send us a private message with the email address or cellphone number linked to your Mweb account so we can review the matter and assist further.Kind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 10:59
Official
Hi Karen,
We understand how frustrating it is to spend two hours waiting for assistance, especially when you’re trying to get your WiFi reconnected and the online system isn’t working either.We’d like to assist with the reconnection issue and look into what’s preventing the service from being restored. Please send us a private message with the email address or cellphone number linked to your Mweb account so we can review the matter and assist further.Kind regards,
The Mweb Team
We understand how frustrating it is to spend two hours waiting for assistance, especially when you’re trying to get your WiFi reconnected and the online system isn’t working either.We’d like to assist with the reconnection issue and look into what’s preventing the service from being restored. Please send us a private message with the email address or cellphone number linked to your Mweb account so we can review the matter and assist further.Kind regards,
The Mweb Team