No ADSL. No follow up

<p>Three weeks without internet. First reported the problem on 26 November 2016 to Mweb. They said they reported it to Telkom. Was without internet till 28 December 2016. Then it worked again till about 17 January, when I reported it again. Up till now, NO work was done on my line or my problem! I am so disappointed with your non-interest in delivering the service to me that I am paying for. Yes, you are still taking my money, despite me having no service from you. Disgusting. Since I called Mweb again last week Tuesday, 31 January, I received one call from them, just stating what the consultant said when I complained on 31 January.<br />So. No ADSL service from 26 November 2016 till 28 December 2016 and now again from 17 January till present.<br />Very dissatisfied and disgusted client.<br />Ticket no: MWB ********** <br />Telkom ***<br />Please help.</p> <p> </p>