No ADSL line and a lot of talk but no service delivery

<p>As from 25-12-2016 my internet light on router did not come on and broadband light was flickering, varios technition told me my ADSL line was disconnected by telkom (open serve ) doing upgrades in our area IMPALA PARK BOKSBURG and I have supporting sms,s to prove that I went so far to take my router for a test and it passed, last night I reported it again to MWEB and there is yust no positive responce from these people I WILL NOT PAY MWEB FOR THE DATA BECAUSE THJERE IS NONE AND THE LINE RENTAL IWILL NOT PAY EITHER BECAUSE THERE IS NO LINE</p>