SA
Steven A
1 reviews | Active since Feb 2018
16 Aug 2018, 11:24
No accountability
We have phoned in on 24 July 2018 to cancel our contract number: ********** 3 on phone number ********** 000 We have send e mail as requested by Nordien to her e mail address : ********** which she confirmed she will cancel and give us feedback We also enquired about 10 mb fibre uncapped for R650.00 which she would have come back to us for the business to sign new contract. today I phoned in to find out what is going on , only to realise that nothing has being done since my last contact of 24 July 2018. Can you please cancel the above contract asap from 24 July 2018 on 30 days notice.
PS we will seek other company for fibre no stress as service is shocking from m web
Helpful (0)
Replies (4)0
Replies (4)
Mweb's replyOfficial
17 Aug 2018, 15:32Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you.
Please private reply with your MWEB account number in order for us to assist.
Please also mention when would be a suitable time to call you.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply17 Aug 2018, 15:32
Official
Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you.
Please private reply with your MWEB account number in order for us to assist.
Please also mention when would be a suitable time to call you.
Kind regards
MWEB Client Services
Best regards,
Mweb's replyOfficial
20 Aug 2018, 13:19Good day
We have tried unsuccessfully to contact you.
If you still require assistance, you can contact us on.
Sales: ***
Billing: ***
Technical: ***
Kind regards
MWEB Client Services
Best regards,
Mweb's reply20 Aug 2018, 13:19
Official
Good day
We have tried unsuccessfully to contact you.
If you still require assistance, you can contact us on.
Sales: ***
Billing: ***
Technical: ***
Kind regards
MWEB Client Services
Best regards,
SA
Steven A's updateReviewer Update
21 Aug 2018, 09:26Monring
You can phone Mari on her cell ********** to cancel the existing contract.
SA
Steven A's update21 Aug 2018, 09:26
Reviewer Update
Monring
You can phone Mari on her cell ********** to cancel the existing contract.
SA
Steven A's updateReviewer Update
21 Aug 2018, 09:26Monring
You can phone Mari on her cell ********** to cancel the existing contract.
SA
Steven A's update21 Aug 2018, 09:26
Reviewer Update
Monring
You can phone Mari on her cell ********** to cancel the existing contract.