MW
Margo W
1 reviews | Active since Sept 2012
17 Apr 2015, 15:55
NO access to Websites
I have now been with LIMITED access to most wesites that I use to run my business for over a week. I run a business and can't carry on like this. I have called your call center a number of times, but no-one has assisted me. I am on a Wifi - Cell C contract. Please let me know IF this is going to be sorted out and I would also like a reimbur*****t for this month due to this.
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Mweb's replyOfficial
20 Apr 2015, 11:23Hello Margoweidemann,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. Our3rd party team will contact Cell C for an update and then let you know about the progress.
We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. Our3rd party team will contact Cell C for an update and then let you know about the progress.
We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply20 Apr 2015, 11:23
Official
Hello Margoweidemann,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. Our3rd party team will contact Cell C for an update and then let you know about the progress.
We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. Our3rd party team will contact Cell C for an update and then let you know about the progress.
We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Best regards,