SM
Seluleko M
1 reviews | Active since Jun 2026
03 Jun 2026, 10:23
New on MWEB but terrible already.
I don’t even know where to start, but if you you’re reading this before signing up. Please think once and not even put yourself through this. They won’t even take your calls to cancel once you’re in this. You won’t even get a chance to say your query they don’t pick up call. If they did they transfer you to a line that won’t be picked up until your airtime runs out. I’m good shame.
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Mweb's replyOfficial
03 Jun 2026, 10:28Hi Seluleko,
We understand how frustrating it must be to feel stuck, especially after trying multiple times to get through without success. When you’re trying to resolve something important and can’t reach support, it can feel time‑consuming and discouraging. This experience has not matched the level of accessibility and support we aim to provide.
We’re here to help and would really like the opportunity to assist in getting this sorted for you. Please send us a direct message on Hello Peter with a brief description of what assistance you require, along with your account details, and our team will gladly take a closer look and guide you through the process.
Kind regards,
Mweb Team
We understand how frustrating it must be to feel stuck, especially after trying multiple times to get through without success. When you’re trying to resolve something important and can’t reach support, it can feel time‑consuming and discouraging. This experience has not matched the level of accessibility and support we aim to provide.
We’re here to help and would really like the opportunity to assist in getting this sorted for you. Please send us a direct message on Hello Peter with a brief description of what assistance you require, along with your account details, and our team will gladly take a closer look and guide you through the process.
Kind regards,
Mweb Team
Mweb's reply03 Jun 2026, 10:28
Official
Hi Seluleko,
We understand how frustrating it must be to feel stuck, especially after trying multiple times to get through without success. When you’re trying to resolve something important and can’t reach support, it can feel time‑consuming and discouraging. This experience has not matched the level of accessibility and support we aim to provide.
We’re here to help and would really like the opportunity to assist in getting this sorted for you. Please send us a direct message on Hello Peter with a brief description of what assistance you require, along with your account details, and our team will gladly take a closer look and guide you through the process.
Kind regards,
Mweb Team
We understand how frustrating it must be to feel stuck, especially after trying multiple times to get through without success. When you’re trying to resolve something important and can’t reach support, it can feel time‑consuming and discouraging. This experience has not matched the level of accessibility and support we aim to provide.
We’re here to help and would really like the opportunity to assist in getting this sorted for you. Please send us a direct message on Hello Peter with a brief description of what assistance you require, along with your account details, and our team will gladly take a closer look and guide you through the process.
Kind regards,
Mweb Team