new mweb unhappy customer

Hi guys I had my mweb Fibre installed with the router on the 21st.

I called in last week Tuesday sales advised me the service will be activated in 24hrs. I called in on Friday n was told the same. Today Monday no service. I sat on the phone going through to sales and tech support to be passed frome 1 department to another for more than 2hrs. I have requested a manager n placed on hold for up to 15min at times with no answer.

As a new customer mweb calls centers is like government run no care. Im at a pont where I gave up.

Anyone can pick this call and help.

I'd number is ***