Never Again

Before writing a review I viewed the other reviews to see is it me or is it Mweb and no surprise it is indeed Mweb.

I can see complaints that is exactly what I am experiencing. Slow speeds that is not what I signed up for and after numerous calls and technical support it is still not resolved. We invited additional cost to try and get it sorted and still no joy from MWEB and when requesting to speak to management I was told you need to book slots and the soonest available slots is like a week later that’s pathetic.

Then when trying to cancel you told about penalties ect

Furthermore to all the above it think my biggest disgust is their rude staff. I had the misfortune of speaking to a gentleman when explaining my problem his response to me is what I am saying makes no sense i then requested he speaks to my partner which could maybe explain it in a manner that he could understand that was a mistake. The gentleman spoke to my partner he became arrogant abrupt and dropped the call in my partners ear.

I do not have words to express how disgusted I am.