Network Coverage/Billing Accounts

When I took the 5GIG Data I did ask if they had network coverage in my area and I was told YES. My surprise ever since I joined I had numerous issues with network and at times it said I had logged in and could not even open Google. Had on a couple of occasion discussed this with the technical department and finally I was told that a consultant from Cell C(Had it been any other service provider I was not going to have such hassle) will come to my house. I tested it with my phone and I had the same issue, removed cell c and inserted mtn simcard NO ISSUES at all,<br> Came to my house 2 WEEKS back and I was told that the antivirus(from mweb) is blocking internet access and the router is faulty. When I called to follow up I was told they waiting for a report from the consultant and till today I have not been given a call whatsoever. The less I say about their billing department the better, from getting billed for May excess in July, Oh did I forget that initially I had my account debited for 2 months subscription even thought I authorised for a debit order.<br> Lastly I was told that I had excess usage for the month of may but I requested a 5 GIG should not have been given an unlimited sim.