1 reviews | Active since Jul 2011
Nearly 3 months and still not fixed - Please Guys !
Frustrating ! It's been nearly three months now and still not fixed. That's nearly a quarter on one whole year. You have abandoned me ! PLEASE can you engage with me .... please please please.
Good day kevinmc
Thank you for taking the time to raise this matter with us.
We're really sorry to read of your experience and to see that the line fault has taken so long to resolve.
We managed to locate the account, we see that the fault has since been resolved and a credit has been loaded on the account to process.
It is still pending and should reflect on your next invoice.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Good day kevinmc
Thank you for taking the time to raise this matter with us.
We're really sorry to read of your experience and to see that the line fault has taken so long to resolve.
We managed to locate the account, we see that the fault has since been resolved and a credit has been loaded on the account to process.
It is still pending and should reflect on your next invoice.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services