My overall experience with Mweb has been good although the fibre installation was not complete due to technical issues from Openserve, the representatives were courteous and resolved my queries efficiently

Hi Isaac, thank you for sharing such a balanced and thoughtful review. While the installation delays caused by the Openserve technical issues were understandably frustrating, it’s encouraging to hear that our team remained supportive, courteous, and efficient in assisting you throughout the process.

Fibre installations can occasionally face infrastructure-related challenges outside of the ISP’s direct control, particularly where network readiness or line activation is involved, but staying informed and supported during that process makes all the difference.

We truly value your recommendation and your confidence in Mweb as a reliable connectivity provider. Feedback like yours reinforces the importance of delivering both dependable service and a consistently professional support experience.

Kind regards,
 The Mweb Team