N
Nonosi
1 reviews | Active since Sept 2026
03 Sept 2026, 19:42
My network is down a...
My network is down and was never given an alert why and when will it be resolved
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Mweb's replyOfficial
04 Sept 2026, 09:05Hi Nonosi,
We understand how frustrating it is to be without a connection, particularly when you weren’t aware of the outage or when it would be resolved.We can see that you’ve already spoken with one of our consultants, who confirmed that your connection is affected by a Telkom network outage impacting areas in Gauteng and the Eastern Cape. Your number has also been linked to the outage so that you can receive SMS updates as more information becomes available.At this stage, the outage is being addressed by Telkom, and there is no further troubleshooting required from your side. We appreciate your patience while the network is being restored and will keep you updated via SMS as further information becomes available.Kind regards,
The Mweb Team
We understand how frustrating it is to be without a connection, particularly when you weren’t aware of the outage or when it would be resolved.We can see that you’ve already spoken with one of our consultants, who confirmed that your connection is affected by a Telkom network outage impacting areas in Gauteng and the Eastern Cape. Your number has also been linked to the outage so that you can receive SMS updates as more information becomes available.At this stage, the outage is being addressed by Telkom, and there is no further troubleshooting required from your side. We appreciate your patience while the network is being restored and will keep you updated via SMS as further information becomes available.Kind regards,
The Mweb Team
Mweb's reply04 Sept 2026, 09:05
Official
Hi Nonosi,
We understand how frustrating it is to be without a connection, particularly when you weren’t aware of the outage or when it would be resolved.We can see that you’ve already spoken with one of our consultants, who confirmed that your connection is affected by a Telkom network outage impacting areas in Gauteng and the Eastern Cape. Your number has also been linked to the outage so that you can receive SMS updates as more information becomes available.At this stage, the outage is being addressed by Telkom, and there is no further troubleshooting required from your side. We appreciate your patience while the network is being restored and will keep you updated via SMS as further information becomes available.Kind regards,
The Mweb Team
We understand how frustrating it is to be without a connection, particularly when you weren’t aware of the outage or when it would be resolved.We can see that you’ve already spoken with one of our consultants, who confirmed that your connection is affected by a Telkom network outage impacting areas in Gauteng and the Eastern Cape. Your number has also been linked to the outage so that you can receive SMS updates as more information becomes available.At this stage, the outage is being addressed by Telkom, and there is no further troubleshooting required from your side. We appreciate your patience while the network is being restored and will keep you updated via SMS as further information becomes available.Kind regards,
The Mweb Team