OP
Owen P
1 reviews | Active since Feb 2015
09 Feb 2015, 21:43
My Mweb ref number ***
Lost access to Internet via FON router on Wed 4/2. Problem still not resolved on 9/2. Feedback from Mweb is that Telkom exchanges have an issue with FON routers. Apparantly a special team was set up to resolve the issue. Still no resolution which is not acceptable anymore
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Mweb's replyOfficial
10 Feb 2015, 12:33Hello Oparvess,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Feb 2015, 12:33
Official
Hello Oparvess,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,