My issue started when Vuma called me to inform me that they got a request to terminate my fiber

My issue started when Vuma called me to inform me that they got a request to terminate my fiber. I called Mweb to enquire and the lady told me that there is no outstanding amount and no notice to disconnect. The next day, my line went dead. When I called, the gentleman told me that my debit orders were unpaid for Feb and March, yet my app showed 0. The lady again told me that my contract expired. After multiple calls, I was told to pay the one month plus reconnecting fee. That I did. I sent the proof of payment and then nothing. Today, I was told that I need to wait till Tuesday for the service to be reconnected. It could have been completed yesterday but I got transferred from person to person and then they left for the weekend. I am peeved to say the least!