P
Pruness
1 reviews | Active since May 2026
11 May 2026, 13:59
My issue got resolve...
My issue got resolved my one of your agents Neil in no time and he was very helpful and professional and quick to respond I must say I was impressed by his patience keep it up Neil and much appreciated
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Replies (1)
Mweb's replyOfficial
11 May 2026, 14:03Hi Pruness,
It’s great to hear that the support you received made such a positive impact and that your issue was resolved so quickly. Knowing that Neil’s helpful, professional, and patient approach stood out to you is exactly the kind of experience we want our customers to have.
Your feedback will be shared with our Service Quality Team to recognise Neil’s efforts and to help reinforce this level of service across our support teams.
We’ll continue focusing on delivering responsive, reliable assistance whenever you need help.
Kind regards,
Mweb Team
It’s great to hear that the support you received made such a positive impact and that your issue was resolved so quickly. Knowing that Neil’s helpful, professional, and patient approach stood out to you is exactly the kind of experience we want our customers to have.
Your feedback will be shared with our Service Quality Team to recognise Neil’s efforts and to help reinforce this level of service across our support teams.
We’ll continue focusing on delivering responsive, reliable assistance whenever you need help.
Kind regards,
Mweb Team
Mweb's reply11 May 2026, 14:03
Official
Hi Pruness,
It’s great to hear that the support you received made such a positive impact and that your issue was resolved so quickly. Knowing that Neil’s helpful, professional, and patient approach stood out to you is exactly the kind of experience we want our customers to have.
Your feedback will be shared with our Service Quality Team to recognise Neil’s efforts and to help reinforce this level of service across our support teams.
We’ll continue focusing on delivering responsive, reliable assistance whenever you need help.
Kind regards,
Mweb Team
It’s great to hear that the support you received made such a positive impact and that your issue was resolved so quickly. Knowing that Neil’s helpful, professional, and patient approach stood out to you is exactly the kind of experience we want our customers to have.
Your feedback will be shared with our Service Quality Team to recognise Neil’s efforts and to help reinforce this level of service across our support teams.
We’ll continue focusing on delivering responsive, reliable assistance whenever you need help.
Kind regards,
Mweb Team