Pb
Paula bpaula.manamela
1 reviews | Active since Aug 2021
08 Sept 2026, 12:12
My experience with Michael, I was assisted by Yonela who seem to be very impatient and does not have acurate information I needed, kept chamnging story
My experience with Michael, I was assisted by Yonela who seem to be very impatient and does not have acurate information I needed, kept chamnging story. I was then refered to Michael who is patient, professional and with exceptional customer service, thank you
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Mweb's replyOfficial
08 Sept 2026, 12:16Hi Paula,
It’s great to hear that Michael was able to turn your experience around with his patience, professionalism and exceptional customer service. We understand how frustrating it must have been to receive changing information before being referred to him, particularly when you were simply looking for clear and accurate assistance.
It’s great to hear that Michael was able to turn your experience around with his patience, professionalism and exceptional customer service. We understand how frustrating it must have been to receive changing information before being referred to him, particularly when you were simply looking for clear and accurate assistance.
We’re pleased that Michael took the time to understand what you needed and provided the level of support you were looking for. Thank you for recognising the difference his approach made to your experience.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply08 Sept 2026, 12:16
Official
Hi Paula,
It’s great to hear that Michael was able to turn your experience around with his patience, professionalism and exceptional customer service. We understand how frustrating it must have been to receive changing information before being referred to him, particularly when you were simply looking for clear and accurate assistance.
It’s great to hear that Michael was able to turn your experience around with his patience, professionalism and exceptional customer service. We understand how frustrating it must have been to receive changing information before being referred to him, particularly when you were simply looking for clear and accurate assistance.
We’re pleased that Michael took the time to understand what you needed and provided the level of support you were looking for. Thank you for recognising the difference his approach made to your experience.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).
Kind regards,
The Mweb Team
The Mweb Team