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Denise
1 reviews | Active since Sept 2026
09 Sept 2026, 11:09
My experience with m...
My experience with mweb is very pathetic for the past 1 week no joy in my issues
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Mweb's replyOfficial
09 Sept 2026, 11:34Hi Denise,
We understand how frustrating and disappointing it must be to experience ongoing connectivity issues for the past week, especially when you're relying on the service and are still waiting for a resolution. This is certainly not the experience we want for our customers. Having reviewed the matter, we can see that a fault has since been logged and is currently being attended to. Our Faults Team is actively engaging with the network provider to investigate and resolve the issue. They will continue providing updates as they become available and are committed to pushing for a permanent resolution.Please rest assured that the matter remains under active attention, and the team is committed to seeing it through until the issue has been fully resolved.Should you require any assistance while the investigation continues, please feel free to reach out to us here on Hello Peter, and we'll gladly assist.
Kind regards,
Mweb Team
We understand how frustrating and disappointing it must be to experience ongoing connectivity issues for the past week, especially when you're relying on the service and are still waiting for a resolution. This is certainly not the experience we want for our customers. Having reviewed the matter, we can see that a fault has since been logged and is currently being attended to. Our Faults Team is actively engaging with the network provider to investigate and resolve the issue. They will continue providing updates as they become available and are committed to pushing for a permanent resolution.Please rest assured that the matter remains under active attention, and the team is committed to seeing it through until the issue has been fully resolved.Should you require any assistance while the investigation continues, please feel free to reach out to us here on Hello Peter, and we'll gladly assist.
Kind regards,
Mweb Team
Mweb's reply09 Sept 2026, 11:34
Official
Hi Denise,
We understand how frustrating and disappointing it must be to experience ongoing connectivity issues for the past week, especially when you're relying on the service and are still waiting for a resolution. This is certainly not the experience we want for our customers. Having reviewed the matter, we can see that a fault has since been logged and is currently being attended to. Our Faults Team is actively engaging with the network provider to investigate and resolve the issue. They will continue providing updates as they become available and are committed to pushing for a permanent resolution.Please rest assured that the matter remains under active attention, and the team is committed to seeing it through until the issue has been fully resolved.Should you require any assistance while the investigation continues, please feel free to reach out to us here on Hello Peter, and we'll gladly assist.
Kind regards,
Mweb Team
We understand how frustrating and disappointing it must be to experience ongoing connectivity issues for the past week, especially when you're relying on the service and are still waiting for a resolution. This is certainly not the experience we want for our customers. Having reviewed the matter, we can see that a fault has since been logged and is currently being attended to. Our Faults Team is actively engaging with the network provider to investigate and resolve the issue. They will continue providing updates as they become available and are committed to pushing for a permanent resolution.Please rest assured that the matter remains under active attention, and the team is committed to seeing it through until the issue has been fully resolved.Should you require any assistance while the investigation continues, please feel free to reach out to us here on Hello Peter, and we'll gladly assist.
Kind regards,
Mweb Team