My experience was ba...

Hi Amy,

We understand that being moved between consultants can make an interaction feel frustrating, particularly when you’re trying to get a straightforward query resolved and need to repeat information along the way. We’re glad you eventually received assistance, but we recognise that the journey should have been smoother. Your feedback is valuable in helping us improve how we manage handovers and ensure greater ownership throughout the support process.

Kind regards,
The Mweb Team