N
Neill
1 reviews | Active since Oct 2021
13 Mar 2026, 10:53
My email screen looks like it's been hacked everything is scrambled
My email screen looks like it's been hacked everything is scrambled. Have messaged MWeb for over a week now no response. I am currently overseas so difficult to phone and hold on the line to be helped. No email address on their website. Shocking service.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
13 Mar 2026, 10:58Hi Neil, thank you for letting us know. We understand how concerning it must be to see your email scrambled, especially while overseas and unable to call for assistance.At this stage, please try accessing your email via Webmail or a different device/browser, as this can sometimes resolve display issues.If the problem persists after trying these steps, please let us know so we can guide you further and ensure the issue is resolved.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply13 Mar 2026, 10:58
Official
Hi Neil, thank you for letting us know. We understand how concerning it must be to see your email scrambled, especially while overseas and unable to call for assistance.At this stage, please try accessing your email via Webmail or a different device/browser, as this can sometimes resolve display issues.If the problem persists after trying these steps, please let us know so we can guide you further and ensure the issue is resolved.Kind regards,
The Mweb Team
The Mweb Team
N
Neill's updateReviewer Update
14 Mar 2026, 10:08For the record, I am using Webmail.
N
Neill's update14 Mar 2026, 10:08
Reviewer Update
For the record, I am using Webmail.
Mweb's replyOfficial
16 Mar 2026, 10:11Morning Neill. Thank you for your reply. You're welcome to send us a private message on this platform for any further assistance. We are here for you Mon-Fri 8am to 5pm.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply16 Mar 2026, 10:11
Official
Morning Neill. Thank you for your reply. You're welcome to send us a private message on this platform for any further assistance. We are here for you Mon-Fri 8am to 5pm.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team