Mweb/Vumatel Pathethic Service

I was promised a good experience with Mweb instead I feel like I'm living a complete nightmare! My Fibre was supposed to be connected today 01 July however was not activated! I have been on the phone all morning trying to get hold of someone to assist me but to no avail. The contact centre is completely useless. My airtime even ran out on two occasions. Everything is automated can't speak to a human for assistance. The sales agent did not even contact me to find out if all went smoothly. I guess all they care about is signing you up into complete hell.