1 reviews | Active since Sept 2011
MWEB/Telkom can't activate LTE Sim Cards
Ordered 3x new LTE Sim cards for our different guesthouses/business, very promptly I received the notifications to pay the admin/connection fees, which we did pay, then received the prompts to do the RICA process and on 31 July 2025 we received our new LTE sim cards. Followed the process and waited for it to be activated. Keep in mind, we cancelled our current service provider effective 1 August 2025. Today is 7 August 2025, 7 days later and the 3x LTE Sim cards is still not active. I called in every day, 2 to 3 times a day, contacted them via FB Messenger, on FB, their chat bot from my PC and Mobile device...every time, your query has been send to the Activation Department or it has been escalated. ESCALATED to WHO because we still have no active LTE Sim cards/Wi-Fi in any of our business properties.
And I'm sure I'll be charged for a full months service come it debit order time!!??
