Mweb's shocking customer service.

I was searching online for fiber deals for my house and came across multiple offers. I put in my information to check if it was available in my area. After searching for multiple quotes and checking the availability in my area, I decided to go with Vodacom.

Mweb decided to "book" my house and make it impossible for fiber to be installed by any other company. However made no contact with me regarding this. I have been trying get this "order" canceled for a week now.

I was told the cancellation would take 24-48hrs however it has been 5 business days and still my line is "booked". Mweb has incredibly poor customer service and it is disgusting.

I want to be contacted to resolve this issue.