CV
Cor V

1 reviews | Active since May 2017

19 Jun 2019, 17:00

Mweb's Pathetic Cancellation Policy

I requested to cancel my mweb account and must pay an extra two months. This is shocking I am on a month to month contract, they are charging me for a service that I'm not using , you are *****ing from clients, if I was still making use of the service then I would understand, but as far as I'm concerned this is disgusting. I want my service cancelled immediately. It is unacceptable for you to do this! If I was to sign up again this would put me off majorly and I would use another provider! Use your cancellation policy to your discretion and when a client is not able to use your service give them the benefit to cancel! What else are the reason to be on a month to month contract if you can't cancel? Absolute Theft to force people to pay you... I want my account cancelled immediately!

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