1 reviews | Active since Mar 2013
Mweb's inability to provide fibre access
App**** for a Fibre connection on 4 January.
By 21 February was still waiting for someone to actually come out and install said fibre line.
Have made multiple inquiries, was then even given a time and a date, waited around for Openserve. They never rocked up.
Good day Jordan
Thank you for bringing this to our attention.
As per your discussion with our Customer Care representative, this matter is now being addressed. We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Good day Jordan
Thank you for bringing this to our attention.
As per your discussion with our Customer Care representative, this matter is now being addressed. We will remain in contact with you until this has been resolved.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services