MH
Mathew H

1 reviews | Active since Mar 2016

31 Jul 2016, 17:39

Mwebs downside always seems to amuze me

<p>So over the past 2 days i have run out of my 300GB and have had to resort to my booster purchases but they charge R100 for 5GB. So i live on netflix and play overwatch and teamspeak of which i was told 300GB will be way more than enough. So if i looked at my previous months i saw that i only averaged from 180-220GB which is cool. But now ive spent R400 on 20GB which is half of what i pay for a month. Its seems super retarded that data cost them that much. And its not cellular data its dsl data. So they are by far ripoing you off.</p> <p> </p> <p>now when i try change my line to a little bigger in the data size the next thing is R400 difference on top of my R959pm current bill. And i went onto other isp websites and saw that they can give you 1GB at R5. I want to leave mweb so bad but these isps make it hard when they bill you for your month and when you leave you have to pay the 1st month bill up front. </p> <p> </p> <p>Does anyone know of an isp that will allow me to leave mweb and pay for my first month in the next month.</p> <p> </p>

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Replies (1)
Mweb
Mweb's reply01 Aug 2016, 12:35
Official

Good afternoon Matthew

Thank you for taking the time to raise your concerns.

Our Customer care representative has since been in contact with you, who informed you that he will forwarding your feedback to senior manageent.

Kind regards
MWEB Client Services