MWEB's audacious conduct, advertising and useless fiber options

We were unfairly enticed into taking one of Mweb's so-called fiber internet options. We have had problems from day one. At first it took three different teams and six days to connect the fiber, then we had to wait again for them to bring the cheap useless Chinese rooter that they provide. Installations are not coordinated by the various teams. We have not had one single day of service ever since. There is intermittent signal and we cannot connect all our devices. On top of it all, it now seems that one has to sit on top of the rooter to make sure the signal reaches the device. It cannot send the signal into the room next door. An additional cost of a booster of some sort will now have to be installed to boost up the connection. NONE of this Mweb divulged at the time of taking up their offer and NONE of this was necessary with ADSL. When you phone their call center, you are sent from pillar to post as the useless consultants are unable to resolve the problem. We have now had no option but to switch back to ADSL only to be told that we will have to pay for the cancellation of the fiber. The audacity!! When they are at fault and have subjected themselves to false advertising!! Be warned consumers, Mweb is useless and their conduct is unfair and devious. DO NOT make use of them!!