Mweb(noun): abominable, abysmal, atrocious, dreadful, godawful, inadequate, inferior, lousy, and terrible.

If I could give a negative rating, I would!! We've been without WiFi for the past 3 days, I called in yesterday, 8 January 2025 at 10am, waited a whole 45 minutes for assistance to be told that we'd be assisted within 24 hours and that our issue will be made priority. 24 hours later, we're still waiting to be helped, I called the tech team again, waited a whole hour in the waiting line only to get to No 1 and have complete silence on the other side of the phone for 15 minutes! What a waste of my time and money! I called again, this time I called the support team, I got sent to the tech waiting line again, waited for 20 minutes and the line hung abruptly. What exactly are we paying for? What's the point of paying so much money for wifi, only to have to buy data on the side too? Now we'd like to cancel, but how do we do that if the customer service is non existent? Unacceptable, unreliable, unprofessional, unreputable and definitely would not recommend, it's not worth your time or money.