Mweb....King of incompetence,master of the worst customer service

Thee worst customer service by far and i have used plenty services like theirs but by golly they truly are insistent on being the worst! Customer service if they deem fit may contact you back,but if they cant fix it they will transfer you to onboarding team. Im starting to think no such team exist in the company. You have less than 5 minutes to respond or they simply hang up on you. But they can take 3 hours minimum to respond to you. There is no one to assist customers after hours,which is very dumb considering problems to care about their office hours and will occur at any moment. Weekends are even more hurtful, if your internet is down like mine has been all day today,not only will they not come to your aid they deliberately wont respond its a friday so they prefer their customers to suffer the whole weekend. Do not get me started on their app,they say you can scan on there to try to fix the problem..... But guess what....you cant do unless you connected to their wifi that is what at that time....you guessed it! NOT WORKING! I have dealt with incompetence truly i have but i really should crown Mweb the king of the ***********! Save yourself....go elsewhere....its not worth the hassle