Mweb (zero efficiency) (zero customer service)

I placed a moving order on the 15th of January 2022 via ***

For the last 2 days I have done nothing but sit on hold and waste over R100 on airtime waiting on hold to speak to somebody.

I have received nothing but bad service and now I'm stuck at my new home with no internet and I work from home, the worst part is Mweb has the odasity to tell me that if I just want to cancel the whole contract I will still be billed for the month of January because I have to give 30 days notice but haven't received any internet services from them, the absolute nerve of these people, this needs to be heard and they need to start providing people with customer service and being more sufficient if they receive an order 2 weeks before a freeze period begins you would think they would get their act together and pre order and move these products before the time to ensure their customers can make use of the products. This has been very distasteful and I expect some form of reimbur*****t for wasting over R100 in airtime and for January as I am not receiving any services (Fibre internet) due to their lack of customer centricty.

I have been treated with nothing but it's their way or or the highway (I will highly disregard using them at this point in time)