SS
Steven S
1 reviews | Active since Feb 2023
03 Mar 2026, 17:45
Mweb your worst nightmare
Mweb will be your worst nightmare. Email server is pathetic : Emails are delayed Email only pop after two days Emails cannot be opened ; Call center are robots All you read is how can we assist ( No solutions )
Helpful (0)
Replies (5)0
Replies (5)
Mweb's replyOfficial
04 Mar 2026, 11:34Hi Steven, thank you for sharing your experience. We completely understand how frustrating email delays and call centre challenges can be, and we sincerely regret the inconvenience this has caused. Your feedback is important to us, and we take it seriously. Kindly send us an email to *** with the details of the issue, a link or screenshot, and the email address linked to your MWEB account. This allows our team to review the matter securely and provide direct assistance as quickly as possible. We appreciate your patience and are committed to ensuring your concerns are addressed so you can enjoy a reliable and fully functional service. U^
Best regards,
Mweb's reply04 Mar 2026, 11:34
Official
Hi Steven, thank you for sharing your experience. We completely understand how frustrating email delays and call centre challenges can be, and we sincerely regret the inconvenience this has caused. Your feedback is important to us, and we take it seriously. Kindly send us an email to *** with the details of the issue, a link or screenshot, and the email address linked to your MWEB account. This allows our team to review the matter securely and provide direct assistance as quickly as possible. We appreciate your patience and are committed to ensuring your concerns are addressed so you can enjoy a reliable and fully functional service. U^
Best regards,
Mweb's replyOfficial
04 Mar 2026, 11:35 Hi Steven, thank you for sharing your experience. We completely understand how frustrating email delays and call centre challenges can be, and we sincerely regret the inconvenience this has caused. Your feedback is important to us, and we take it seriously. Kindly send us an email to *** with the details of the issue, a link or screenshot, and the email address linked to your MWEB account. This allows our team to review the matter securely and provide direct assistance as quickly as possible. We appreciate your patience and are committed to ensuring your concerns are addressed so you can enjoy a reliable and fully functional service. U^
Best regards,
Mweb's reply04 Mar 2026, 11:35
Official
Hi Steven, thank you for sharing your experience. We completely understand how frustrating email delays and call centre challenges can be, and we sincerely regret the inconvenience this has caused. Your feedback is important to us, and we take it seriously. Kindly send us an email to *** with the details of the issue, a link or screenshot, and the email address linked to your MWEB account. This allows our team to review the matter securely and provide direct assistance as quickly as possible. We appreciate your patience and are committed to ensuring your concerns are addressed so you can enjoy a reliable and fully functional service. U^
Best regards,
SS
Steven S's updateReviewer Update
04 Mar 2026, 20:32Thank you for responding, i have sent you a description of my problem.
SS
Steven S's update04 Mar 2026, 20:32
Reviewer Update
Thank you for responding, i have sent you a description of my problem.
Mweb's replyOfficial
05 Mar 2026, 08:13 Hi Steven. Thank you for confirming that you`ve sent the email. Our team aims to respond as quickly as possible, with a general turnaround time of up to 24 hours. T^
Best regards,
Mweb's reply05 Mar 2026, 08:13
Official
Hi Steven. Thank you for confirming that you`ve sent the email. Our team aims to respond as quickly as possible, with a general turnaround time of up to 24 hours. T^
Best regards,
Mweb's replyOfficial
05 Mar 2026, 08:14 Hi Steven. Thank you for confirming that you`ve sent the email. Our team aims to respond as quickly as possible, with a general turnaround time of up to 24 hours. T^
Best regards,
Mweb's reply05 Mar 2026, 08:14
Official
Hi Steven. Thank you for confirming that you`ve sent the email. Our team aims to respond as quickly as possible, with a general turnaround time of up to 24 hours. T^
Best regards,