MWEB Your Telephone and Online Systems Sucks!

Dealiong with MWEB online services is the most frustratiing and expensive experience ever. My internet was disconnected due to late payment. I payed up everything yesterday and I ma trying to call them to reconnect and its prooving to be such a nightmaire. I called them around 8:30 this morning and was caller number 7, I was on hold for 27 mins and the call dropped. I calle again at 10:38 and was caller number 16. I was on hold for 39 minutes then the call dropped! I immediately called back and was told I am caller number 18. Meanwhile I've lost close to R55 of airtime. I tried the online services and because my number is not registered to receive OPT I cannot use that service. I have made several effort in the past to register my number but because their systems are not user friendly I failed. The LIVE Chat option they seem so proud of also failed to assist. The AI ended up sending me the same message which said "bot_message". its the most useless AI support I have come across. I am still stuck with no internet connection and completely blank on what to do just to get MWEB to respond to me. Maybe its time to find a new ISP!