MWEB, YOU HAVE A DISAPPOINTED CUSTOMER THAT SUPPORTED/PAID YOU FOR HER CAREER.

Mweb is charging me different prices each month. Debit Orders go through and there is no service for Billing or Sales. I have technical issues with my email, they told me change my password and it would work in 15 Minutes. Still unable to send mail. I have phoned and done the prompts 8 times in total, I get through advise I want to downgrade and they hang up, they dont answer and just say we busy please phone back, after prompts. I am overcharged for 1 March and they keep putting speed up, charging more without consent. I am considering cancelling my debit order so they contact ME. I have been a customer about 25 years and they used to be excellent. I advised friends and family to get fibre through Mweb. I am so disappointed and bruised by the month overcharging.