Mweb you can do better

Mweb is the worst service provider ever, I'm struggling for almost 2 weeks just to make payment. The website is even worst the live chat no one ever responds to me, when you call you can hold on for an hour before actually speaking to someone and if you do some lady dropped the phone today while trying to explain to her or they would tell you there is a box to make payment on the website they alot of *********** fools working there that doesn't know what they doing. All this just to make payment