Mweb, worst techinal department

Every other week we have no internet connection, mtn lte, spend hundreds of Rands on phone calls to mweb as well as writing on their website to no avail, excuses every time it's mtn, they can't see a problem, well I don't pay r799 per month to mtn I pay it to mweb, service from technical department is diabolical, zero feed back, will be canceling, do your home work before you even think of signing up with this company