YS
Yolanda S
1 reviews | Active since Jun 2019
04 Jun 2026, 20:09
MWEB WORST SERVICE EVER
Shocking experience with Mweb, they do not respond on online chats, they dont answer calls i was holding for 2 hours then they cut me off, same with the chat. Been with Mweb for 20 years if you cannot give the service you advertise do not advertise it please.
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Mweb's replyOfficial
05 Jun 2026, 10:25Hi Yolanda,
We understand how frustrating it must be when you’re trying to get assistance and aren’t able to reach anyone, especially when you expect reliable support. After being with us, having that experience can naturally lead to disappointment. We truly appreciate your loyalty, and it’s clear that your expectations around support accessibility have not been met.
We’re here to help and would value the opportunity to assist you further. If you still require assistance, please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will gladly look into it for you.
Kind regards,
Mweb Team
We understand how frustrating it must be when you’re trying to get assistance and aren’t able to reach anyone, especially when you expect reliable support. After being with us, having that experience can naturally lead to disappointment. We truly appreciate your loyalty, and it’s clear that your expectations around support accessibility have not been met.
We’re here to help and would value the opportunity to assist you further. If you still require assistance, please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will gladly look into it for you.
Kind regards,
Mweb Team
Mweb's reply05 Jun 2026, 10:25
Official
Hi Yolanda,
We understand how frustrating it must be when you’re trying to get assistance and aren’t able to reach anyone, especially when you expect reliable support. After being with us, having that experience can naturally lead to disappointment. We truly appreciate your loyalty, and it’s clear that your expectations around support accessibility have not been met.
We’re here to help and would value the opportunity to assist you further. If you still require assistance, please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will gladly look into it for you.
Kind regards,
Mweb Team
We understand how frustrating it must be when you’re trying to get assistance and aren’t able to reach anyone, especially when you expect reliable support. After being with us, having that experience can naturally lead to disappointment. We truly appreciate your loyalty, and it’s clear that your expectations around support accessibility have not been met.
We’re here to help and would value the opportunity to assist you further. If you still require assistance, please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will gladly look into it for you.
Kind regards,
Mweb Team